Diagnostic / Service Visit
Starts at $75
Technician/travel time may be additional depending on distance and time required.
Emergency Service
No Heat? No Cooling? Need Help Right Away?
Furnace down in February. AC out in July. After-hours emergency response is available subject to technician availability — here's the fastest way to reach us.
Fastest Way to Reach Us
Four Steps for an Emergency
- Submit the service request on this page.
- Mark the request as an emergency.
- Call or text 219-455-1453 after submitting so we know the request is waiting.
- Email LeesHeatingAndCoolingNWI@gmail.com as backup if needed.
Safety First
If there is a suspected natural-gas leak, a carbon-monoxide alarm or exposure, smoke/fire, or active serious electrical burning or arcing — leave the area and contact 911, the fire department or your utility before waiting for an HVAC appointment.
Emergency Pricing
What Emergency Calls Cost
Pricing is disclosed before work proceeds.
Standard Labor
Generally starts at $75 / hour
After-hours, weekend, holiday, specialty, emergency and extended-travel labor may be higher.
Emergency / After-Hours Service
Additional charge may apply
Based on timing, travel and scope. Pricing is disclosed before work proceeds.
Availability
Hours & After-Hours
- Monday – Friday8:00 AM – 6:00 PM
- SaturdayBy appointment / subject to availability
- SundaySubject to availability
- After-hours emergencyAvailable subject to technician availability — call to confirm
Emergency response outside normal hours is not guaranteed until you reach us and we confirm availability.
Questions
Emergency Service FAQ
Emergency Service
Do you offer emergency HVAC service?
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After-hours emergency response is available subject to technician availability. Submit the service request on this page, mark it as an emergency, then call or text 219-455-1453 so we know the request is waiting.
Can you come out today?
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Same-day visits are possible depending on technician availability. For emergencies, call 219-455-1453 after submitting the form so we can confirm scheduling.
What should I do if I smell gas?
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Leave the area immediately and contact 911, the fire department or your gas utility before scheduling any HVAC work. Safety first — the HVAC appointment comes after the area is confirmed safe.
What should I do if a carbon-monoxide alarm activates?
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Leave the home, get everyone to fresh air and call 911 or the fire department. Do not wait for an HVAC appointment to address a possible CO event.
Mark It as an Emergency
Submit the form below, then call or text so we know it's waiting.
Submit Emergency Request →